if you haven't received an email just call the number posted by the_violinist88....someone will tell you where your seats are and resend the email. there has been trouble with hotmail accounts in particular.
i have bought tickets for the sault concert but have not gotten an email yet. did anyone else not an email for their concert?
*** if anyone needs to change their name on the tickets so they can pick them up.. Just call this number: 1-916-443-9213 its the # for groundcrtl and they will change it for you:) its easy!!
Are you ever going to announce the seating assignments for Indianapolis??!?!? The Sudbury show is after the Indiana one, yet, we still haven't heard anything about our seats!
The tickets are held under the name on the credit card, not the fan club name......so the person who PAID for the tickets aka the Credit Card Holder must pick them up with ID unless you call and get them to put them under someone elses name
andrea- it might be a problem if the tickets are under that name bc you wont be able to pick them up. Just call this number: 1-916-443-9213 its the # for groundcrtl and make sure that your name is on it so that come the day of the concert.. and your picking up.. you wont have any problems:)
If the VIP tickets were purchased from my fan club account but someone else's credit card number was used (so someone else is on the billing information), is that a problem?
Thank you lorisboo & Sheena!!!
As expected the office was closed and I'll have to try again tomorrow. I do have a hotmail addie, so thats probably where the problem lies.
IS IT MONDAY YET?!?! lol
Have a great day all!!!
awww.. i had to call because my 3 emails went unanswered lol and when i called.. matt answered lol and he was sooo helpful!:) i called to changed the name on the tickets as well
Comments
Posted 06.16.2008 at 3:34 AM by léalove
MOntreal montreal please!!!!
Posted 06.16.2008 at 3:09 AM by sheena
if you haven't received an email just call the number posted by the_violinist88....someone will tell you where your seats are and resend the email. there has been trouble with hotmail accounts in particular.
Posted 06.16.2008 at 2:42 AM by madjoce
i have bought tickets for the sault concert but have not gotten an email yet. did anyone else not an email for their concert?
Posted 06.16.2008 at 12:19 AM by Mandiee Joelyne
*** if anyone needs to change their name on the tickets so they can pick them up.. Just call this number: 1-916-443-9213 its the # for groundcrtl and they will change it for you:) its easy!!
Posted 06.16.2008 at 12:01 AM by B-Rok_Baby
Are you ever going to announce the seating assignments for Indianapolis??!?!? The Sudbury show is after the Indiana one, yet, we still haven't heard anything about our seats!
Posted 06.15.2008 at 11:59 PM by caitlynbertrand
The tickets are held under the name on the credit card, not the fan club name......so the person who PAID for the tickets aka the Credit Card Holder must pick them up with ID unless you call and get them to put them under someone elses name
Posted 06.15.2008 at 9:39 PM by Mandiee Joelyne
andrea- it might be a problem if the tickets are under that name bc you wont be able to pick them up. Just call this number: 1-916-443-9213 its the # for groundcrtl and make sure that your name is on it so that come the day of the concert.. and your picking up.. you wont have any problems:)
Posted 06.15.2008 at 8:37 PM by andreea_galasiu
If the VIP tickets were purchased from my fan club account but someone else's credit card number was used (so someone else is on the billing information), is that a problem?
Posted 06.15.2008 at 4:10 PM by Mystical Butterfly
Thank you lorisboo & Sheena!!!
As expected the office was closed and I'll have to try again tomorrow. I do have a hotmail addie, so thats probably where the problem lies.
IS IT MONDAY YET?!?! lol
Have a great day all!!!
Posted 06.15.2008 at 2:56 PM by Mandiee Joelyne
awww.. i had to call because my 3 emails went unanswered lol and when i called.. matt answered lol and he was sooo helpful!:) i called to changed the name on the tickets as well
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